Privacy Policy
Your privacy matters to us. We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.
Overview
MaxSpotFlash operates as a comprehensive budget compliance platform, helping Malaysian businesses and individuals maintain financial discipline and regulatory adherence. This privacy policy outlines how we handle your personal information when you visit our website, use our services, or interact with our platform.
We understand that trust is earned through transparency. That's why we've structured this policy to give you complete visibility into our data practices. Whether you're browsing our resources, participating in our learning programs, or using our compliance tools, you deserve to know exactly how your information is being handled.
Information We Collect
Personal Information You Provide
When you interact with our platform, you might share various types of information with us:
- Contact details including name, email address, phone number, and mailing address
- Professional information such as company name, job title, and industry sector
- Account credentials and profile preferences
- Financial data relevant to budget compliance assessments
- Communication records when you contact our support team
- Feedback, survey responses, and testimonials you choose to provide
Automatically Collected Information
Our systems automatically gather certain technical information to ensure optimal platform performance:
- Device information including browser type, operating system, and screen resolution
- Usage patterns such as pages visited, time spent on sections, and feature interactions
- IP address and general location data (country/region level)
- Cookies and similar tracking technologies for functionality and analytics
- Referral sources and search terms that led you to our platform
How We Use Your Information
Your information serves several important purposes that directly benefit your experience with our budget compliance platform:
Core Platform Functions
We use your data to provide personalized budget compliance assessments, generate relevant financial reports, and deliver educational content tailored to your industry and compliance needs. This includes creating custom dashboards that reflect your specific regulatory requirements and business context.
- Processing your enrollment in learning programs and tracking your educational progress
- Sending important updates about Malaysian regulatory changes affecting budget compliance
- Providing technical support and responding to your inquiries promptly
- Improving our platform based on user feedback and usage analytics
- Conducting research to develop new compliance tools and educational resources
- Verifying your identity and maintaining account security
Information Sharing and Disclosure
We believe in minimal data sharing and only work with trusted partners who meet our strict privacy standards. Here's exactly when and why we might share your information:
Service Providers
We partner with carefully vetted companies that help us deliver our services effectively. These include cloud hosting providers for secure data storage, email service providers for communications, and analytics platforms for understanding user behavior. All service providers must sign comprehensive data processing agreements and commit to protecting your information with the same standards we maintain.
Legal Requirements
Under Malaysian law, we may be required to disclose information in response to valid legal requests from government authorities, court orders, or regulatory bodies. We carefully review each request to ensure it's legitimate and only provide the minimum information necessary to comply with legal obligations.
Business Transfers
If MaxSpotFlash undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We would notify you via email and prominent website notice at least 30 days before such a transfer, giving you time to review any changes to privacy practices.
Your Rights and Choices
You maintain significant control over your personal information. Under Malaysian privacy laws and our commitment to transparency, you have several important rights:
- Access Rights: Request a complete copy of all personal information we hold about you, including how it's being used and who it's shared with
- Correction Rights: Update or correct any inaccurate information in your profile or records
- Deletion Rights: Request deletion of your personal information, subject to certain legal retention requirements
- Objection Rights: Object to specific uses of your information, particularly for marketing purposes
- Portability Rights: Receive your data in a structured, machine-readable format for transfer to another service
- Communication Preferences: Opt out of marketing communications while still receiving important account and service updates
Exercise Your Rights
To exercise any of these rights, contact us at info@maxspotflash.com with your request. We'll respond within 30 days and may need to verify your identity before processing certain requests. There's no charge for reasonable requests, though we may charge a small fee for excessive or repetitive requests.
Data Security Measures
Protecting your information is our top priority. We've implemented comprehensive security measures that meet international standards:
Technical Safeguards
- End-to-end encryption for all data transmission and storage
- Multi-factor authentication for staff accessing user data
- Regular security audits and penetration testing by independent firms
- Automated backup systems with secure off-site storage
- Intrusion detection and monitoring systems operating 24/7
Organizational Safeguards
- Staff privacy training and confidentiality agreements
- Access controls limiting data access to authorized personnel only
- Regular review and updating of security policies and procedures
- Incident response plan for any potential security breaches
Data Retention
We keep your information only as long as necessary for the purposes outlined in this policy or as required by Malaysian law. Here's our approach to data retention:
- Active Accounts: Information is retained while your account remains active and for 2 years after your last login
- Financial Records: Budget compliance data is retained for 7 years to meet regulatory requirements
- Marketing Communications: Contact preferences and communication history for 3 years or until you opt out
- Support Records: Customer service interactions for 2 years to improve our support quality
- Legal Requirements: Some information may be retained longer if required by law or for legitimate business interests
International Transfers
While we primarily process your data within Malaysia, some information may be transferred to other countries where our service providers operate. We ensure adequate protection through:
- Standard contractual clauses approved by Malaysian authorities
- Verification that recipient countries have adequate privacy laws
- Additional safeguards for sensitive financial information
- Regular monitoring of international transfer practices
Cookies and Tracking
Our website uses cookies and similar technologies to enhance your experience and provide essential functionality. You can control cookie settings through your browser, though some features may not work properly if cookies are disabled.
Types of Cookies We Use
- Essential Cookies: Required for basic website functionality and security
- Performance Cookies: Help us understand how you interact with our platform
- Functional Cookies: Remember your preferences and personalize your experience
- Analytics Cookies: Provide insights into website usage and performance
Children's Privacy
Our services are designed for business and adult educational use. We do not knowingly collect personal information from children under 18. If we become aware that we've collected information from a child, we'll delete it promptly and notify the parents or guardians.
Changes to This Policy
We review this privacy policy regularly and may update it to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you by email and post a notice on our website at least 30 days before the changes take effect.
Minor updates, such as clarifications or formatting changes, will be posted without advance notice. We encourage you to review this policy periodically to stay informed about our privacy practices.
Privacy Questions?
If you have questions about this privacy policy or how we handle your information, we're here to help.
Email: info@maxspotflash.com
Phone: +6046586528
Address: Taman Permata Near, 90000 Sandakan, Sabah, Malaysia
We respond to privacy inquiries within 48 hours during business days.